ERP Software for GDL
client
Grameen Distribution Ltd
services
Python & Django Framwork
date
Aug. 1, 2020
LIVE COMMUNICATION SERVER is an enterprise resource planning (ERP) software that facilitates real-time communication within an organization. It includes the following features:
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Instant Messaging: The software provides a chat platform that allows team members to communicate instantly, share files and collaborate in real-time.
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Email Integration: The software integrates with email platforms, allowing users to send and receive emails from within the ERP system.
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Task Management: LIVE COMMUNICATION SERVER helps manage tasks and deadlines by providing tools for assigning tasks, setting deadlines, and tracking progress.
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Document Sharing: The software allows for easy sharing and collaboration on documents, ensuring that all team members have access to the latest version.
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Analytics and Reporting: LIVE COMMUNICATION SERVER provides insights into communication patterns and performance, allowing organizations to identify areas for improvement and make data-driven decisions.
Overall, LIVE COMMUNICATION SERVER is a comprehensive ERP software that helps organizations improve communication and collaboration, increase productivity, and achieve their business goals.
Our
Challenge
We encountered several technical challenges during development. One of the biggest hurdles was ensuring real-time messaging and file sharing across multiple departments with minimal latency. Implementing secure and scalable instant messaging required setting up a robust WebSocket architecture while maintaining message consistency and file integrity across sessions.
Another challenge was integrating third-party email services into the ERP environment. Managing authentication, syncing, and ensuring seamless communication flow without compromising security or performance was complex. In addition, the task management module needed to support dynamic assignments, deadline updates, and progress tracking — all while remaining lightweight and user-friendly.
We also faced version control issues in the document sharing module, where multiple users needed simultaneous access and collaboration without overwriting changes. Lastly, generating real-time analytics and communication performance reports required careful optimization of queries and data aggregation without affecting system speed.
Solution &
Result
To solve these challenges, we built a custom real-time messaging engine using Django Channels and Redis, ensuring low-latency, secure communication. For file sharing, we implemented chunked uploads with integrity checks and optimized file access permissions.
We integrated IMAP/SMTP email services with token-based authentication and set up background jobs using Celery to sync emails periodically without blocking the main thread. The task management system was designed with flexible status transitions, priority filters, and real-time notifications using WebSockets.
For document sharing, we developed a versioning system that tracks every change and allows users to restore previous versions. We also used PostgreSQL materialized views and indexed queries to generate real-time communication analytics with minimal performance overhead.
As a result, GDL received a high-performance ERP solution tailored to their communication workflows, enabling real-time collaboration, centralized communication, and enhanced productivity across departments. Our ability to overcome technical challenges ensured a smooth deployment and a scalable system ready for future expansion.
We integrated IMAP/SMTP email services with token-based authentication and set up background jobs using Celery to sync emails periodically without blocking the main thread. The task management system was designed with flexible status transitions, priority filters, and real-time notifications using WebSockets.
For document sharing, we developed a versioning system that tracks every change and allows users to restore previous versions. We also used PostgreSQL materialized views and indexed queries to generate real-time communication analytics with minimal performance overhead.
As a result, GDL received a high-performance ERP solution tailored to their communication workflows, enabling real-time collaboration, centralized communication, and enhanced productivity across departments. Our ability to overcome technical challenges ensured a smooth deployment and a scalable system ready for future expansion.
